
Joseph Turow’s book, “The Aisles Have Eyes,” sheds light on how retailers invade our family’s privacy. Drawing on interviews with retail executives, trade publications, and insider industry meetings, Turow reveals how a new generation of hyper-competitive merchants – including Macy’s, Target, and Walmart – is leveraging data mining, in-store tracking, and predictive analytics to transform our shopping experience.
How Your Privacy is Being Stripped Away
Data Mining and In-Store Tracking:
Retailers like Macy’s, Target, and Walmart use data mining, in-store tracking, and predictive analytics to gather extensive information about family shoppers. This includes tracking your movements through stores using smartphone apps, Wi-Fi, cameras, and GPS.
By analyzing this data, retailers can predict personal details such as pregnancy or low stock of household items, allowing them to send targeted ads at the most reasonable times.
Online Tracking:
Online retailers track your family’s browsing habits across multiple sites, not just their own. This helps them build a detailed profile of your preferences and behaviors. This data is often used to craft personalized messages and offers without your explicit consent.
Consumer Acceptance:
Retailers have normalized this level of surveillance, making consumers more comfortable with sharing personal information in exchange for convenience and personalized offers.
Actions to Protect Your Family’s Privacy
Use Strong Passwords and Multi-factor Authentication:
Ensure all your accounts have strong, unique passwords. Multi-factor authentication (MFA) adds an extra layer of security.
Limit Data Sharing:
Be cautious about the information you share online. Avoid sharing personal details like your address, phone number, or birthdate on social media or other platforms.
Educate Your Family:
Teach your children about the importance of privacy. Set rules for online behavior, such as not sharing personal information or photos and only interacting with people they know.
Use Privacy Tools:
Use tools like VPNs, ad blockers, and privacy-focused browsers to minimize tracking. Also, regularly check and update your privacy settings on social media and other online accounts.
Stay Informed:
Keep up with the latest privacy news and trends. Awareness of how your data is used can help you take proactive steps to protect it.
By understanding retailers’ tactics and taking proactive measures, you can better safeguard your family’s privacy in an increasingly intrusive digital world.








